Assistant (to the) Content Manager
Job Description

Our company is growing, and we are in need of an Assistant (to the) Content Manager with strong project management and writing skills.

We’re looking for someone who is eager to learn, innovative, organized, and prepared to work in a part-time, fully remote position (with the option to work from the office) assisting our Content Manager with ongoing content projects.

 

 

Accountable to: Content Manager | Director of Content

 

 

Job Description

Position overview – Assistant (to the) Content Manager:

The Assistant (to the) Content Manager will assist the Content Manager with the timely production of all content marketing initiatives across multiple platforms and formats for 8 Signal and clients. The ultimate goal of these efforts is to align with the clients’ overall company goals and objectives.

The Assistant (to the) Content Manager will work with the Content Manager to ensure consistency for the brand’s storytelling. They will also have an obsession for developing strong client relationships, interviewing and capturing client stories, timely production, organizational structure, and producing quality content (writing and SEO).

Our Assistant (to the) Content Manager will support the Content Manager to ensure the timely production of the content provided on the Editorial Calendar, in all forms, to provide valuable, engaging content that empowers our clients’ businesses to thrive.

The right candidate will have a passion for organizing and simplifying chaos in an effort to continually streamline and improve our content management process and product. They will have the heart of a teacher, with a love of learning, writing, and communicating in all forms. They will see the value of every person on our team and put them at ease, in addition to seeing the value of every client and empowering them to tell their stories to their audience.

Key Responsibilities – Assistant (to the) Content Manager:

Typical weekly duties will be to assist the Content Manager (as needed) with the following tasks:

• Oversee the production and publication of new pieces of content for recurring copywriting (blog articles, emails, social media posts) and video.
• Implement search engine optimization (SEO) efforts for website and content (provided on the Editorial Calendar) and ensure all internals links and keyword phrases are implemented correctly.
• Assist the Content Manager in preparing weekly internal account reviews for Friday meetings with the Director of Operations and the Content Manager.
• Create, revise (if needed), and complete personal and professional goals, and contribute to 8 Signal’s corporate quarterly goals.
• Occasionally cover for CM and/or lead client meetings if CM is unavailable.

 

Key Performance Indicators (Evaluation Criteria) – Assistant (to the) Content Manager:

How success will be measured:

The Assistant (to the) Content Manager will be measured on the continual improvement of customer nurturing and retention through the following:

• Alongside the Content Manager, management of, the 8 Signal and editorial and video teams through guidance, support, and proactive oversight.
• Consistent development and deployment of quality content that encapsulates our clients’ unique stories, topics, and/or services.
• Incorporation of marketing strategy, content marketing training, and innovations as outlined by the Content Manager and Director of Content.

Specific measurements of this criteria include:

• Timely completion of monthly content, maintaining the “one month ahead” model when possible.
• Implementation of marketing strategy provided by the Content Manager and Director of Content, including SEO strategy, internal links, focused/clear content topics, and value-focused content.
• Reports generated by the DOC (such as increased SEO statistics, lead generation, etc.), ensuring the client’s marketing strategy has successfully been implemented.
• Customer feedback (possibly including survey data in the future).

The primary criteria for success for the Assistant (to the) Content Manager is the implementation of the marketing strategy provided by the DOC and the timely production of all content.

 

Educational requirements – Assistant (to the) Content Manager:

Bachelor’s degree preferred. Degrees in English, Journalism, Public Relations or related communications fields preferred but not required.

 

Required Experience/Skills – Assistant (to the) Content Manager:

The Assistant Content Manager role requires a combination of marketing strategy, project management, and creative writing mindsets, leading at all times with a “customer first” mentality. In essence, the Assistant Content Manager assists in managing the creation of content that highlights our clients’ unique assets and services. Required skills include:

• Critical thinking and creative problem-solving skills.
• Strong organizational skills, comfortable turning chaos into a streamlined project structure/process.
• Impeccable writing skills, with an outstanding command of the English language.
• Project management skills to manage editorial schedules and deadlines as outlined by the DOC.
• Team management skills to manage the editorial and video teams with compassionate leadership, strong communication, and fun.
• Strong interpersonal skills, comfortable with a variety of personalities regarding team and client interactions.
• Ability to implement strategy through a value-focused mindset, being able to determine whether or not written/video content is providing value to our clients’ buyer persona.
• The ability to think like an educator, intuitively understanding what the team needs to know and how tasks need to be generated.
• Ability to review 8 Signal-produced content and identify and screen out (if needed) sales pitches, instead highlighting the relevant brand and customer story.
• A hunger to learn new skills and adapt to new situations provided by company growth.

 Compensation:

• Part time, 20 hours per week at $10-$15 per/hour

 FAQs for the Assistant (to the) Content Manager position:

 

What do I need to know about managing SEO? What will that look like?

The Assistant Content Manager will only be required to incorporate basic SEO elements such as implementing the keywords provided by the Content Manager/Director of Content, ensuring all blog posts have three to five internal links, and implementing the traffic-driving (and branded) hashtags provided by the Director of Content.

Is the Assistant Content Manager expected to write content?

Yes…. However, writing is a secondary function of this role and should not be a job function that fills most of your schedule.

What is the time commitment?

Currently, this position is part-time (20 hours/week max), but we expect this position to become full-time as our company continues to grow. The goal of this position is to move the Assistant Content Manager into the full-time Content Manager role if the role is a good fit for both the Assistant Content Manager and 8 Signal.

Is there required training?

Yes, we will provide you with the training. It is currently informal with a lot of “on-the-job training” and will include third-party workshops, content, etc. You are encouraged to pursue training on your own accord, but that is not considered mandatory.

Will I get paid for training?

You will only get paid for required training. 8 Signal will cover the cost for any training assigned to you. Any additional training outside of what is provided by 8 Signal will be on your time and expense.

Will I be doing general website updates and enhancements?

No. Website updates and enhancements such as WordPress core, theme, and plugin updates are handled by the support team. Enhancements of design will be created by the design team. Custom programming will be completed by the programming team.