This is the post I wish I never had to write. It’s never fun when you lose a client. Especially painful when you lose a great client. That’s exactly what happened to us last month, just before going on vacation, no less. I took some time off during my time off and reflect on what happened and ask myself… “What went wrong?” It’s been therapeutic to write it, and we hope you find it useful and get some takeaways to help you in your business.